ISL offer a range of options for technical support and these are offered to all our clients. For customers using our internet services and standard hosting packages, we offer unlimited technical support to ensure all your services are kept running and any issues dealt with quickly.
Telephone Support agreements are available where ISL provide unlimited telephone support with various options for service level agreements and support hours as detailed below. We also offer Pay As You Go (PAYG) technical resource packs which can be pre-purchased in bulk and used as required.
ISL are currently supporting a wide range of products inculding: Microsoft Server, Microsoft Exchange, Security Firewalls, Content Solutions, VoIP Phone systems and much more.
ISL Extra Care Gold Support
24 x 7 x 365
ISL Extra Care Silver Support
Monday to Friday 08:30 to 23:00hrs
ISL Extra Care Bronze Support
Monday to Friday 09:00 to 17:30hrs
Feel free to call our friendly and fully trained support team with any technical questions you may have and we will aim to help you either under support with a service level agreement or on a best endevours basis. For fast response email us with all the info to support@isl.com
Popular Downloads:
Service Level Support Description
Telephone Support Procedures